ASKED QUESTIONS
Frequently
WHY A SCRUNCHIE?
HOW ARE PRITTYHAIR SCRUNCHIES MADE?
HOW BIG ARE PRITTYHAIR SCRUNCHIES?
Scrunchies are a better option than a typical elastic to pull your hair back as it causes less friction, and less of a chance to pull on the hair. That means less damage and less breakage!
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Satin scrunchies in particular help maintain your hair's natural moisture as it doesn't dry it out by pulling out natural oils.
PrittyHair Scrunchies are 100% handmade by Courtney! Occasionally, she enlists her husband, Josh, to help cut fabric, or trim thread.
They're considered "large", "oversized", or "extra large" in comparison to your average scrunchie. The diameter of our scrunchies average 5-6".
HOW MANY TIMES WILL A PRITTYHAIR SCRUNCHIE WRAP AROUND MY HAIR?
MY SCRUNCHIE LOOKS A BIT DIFFERENT THAN THE PICTURE.
MY SCRUNCHIE TORE! NOW WHAT?
Depending on the thickness of your hair, you can expect it to wrap around 2-3 times.
We strive to ensure our photos on the website and social media reflect as accurately as possible the colors of the scrunchie. However, color can vary slightly in different lighting, in addition to screens showing differently across devices.
No worries! Life happens. If you're scrunchie starts to tear, we are more than happy to repair it for you. Just ship it to PrittyHair, and we will ship it back after we repair it for you. Please email us here to let us know and please include a photo of the scrunchie in question.
THE SCRUNCHIE I WANT IS OUT OF STOCK! WHEN WILL IT BE BACK?
HOW DO I WASH / CARE FOR MY SCRUNCHIES?
DO YOU MAKE CUSTOM OR WHOLESALE ORDERS?
Restock times vary!
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While many reasons can play into restocking, the largest factor is the availability of fabric. We try to always find the best fabric we can. Sometimes we purchase the remaining stock available to us. Sometimes certain fabrics come back in stock and, unfortunately, sometimes they don’t!
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Due to the ongoing demands of the pandemic, sometimes there's a delay in replenishing these fabrics.
It may shock you to learn that scrunchies occiassionaly need to be washed. They can absorb natural oils and product, which can then lead to making your hair dirty. Scrunchies should be hand washed ONLY!
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Use warm water and a small amount of regular detergent, hand wash in sink. Rinse throughly and lay flat to dry.
We currently don't make custom orders, but we are open to wholesale orders for fellow small businesses. Please email us here to inquire about wholesale opportunities.
ARE THERE RETURNS?
WHERE DO YOU SHIP TO?
HOW MUCH IS SHIPPING?
Unfortunately, we are unable to accept returns. However, if you run into any problems, please reach out to us so that we may address any concerns you have. We are always happy to help!
We now ship worldwide!
We ship through USPS Priority Mail & USPS Priority International. Shipping cost is based upon on your chosen delivery method and final destination. Full price will be displayed at checkout.
Due to the high volume of shipments around this time of year, shipping couriers are unable to guarantee estimated delivery dates